Me: Hi, I came into your office on January 11 to apply for an Elective Residence Visa for Italy.
Her: No, we don't take walk ins.
Me: Oh I know, I had an appointment. I am just following up to check the status of my application.
Her: You have to wait and we will contact you.
Me: I know, I have been waiting 3 months and I received a letter from Ms. M requesting more documents, which I promptly mailed out. May I speak to her ?
Her: She's with the public and can't speak to you.
Me: Can you ask her if she received the documents I mailed her 2 weeks ago.
Her: Ma'am, we have thousands of applications here, I can't help you.
Me: I have a flight booked to Italy in a few weeks and cannot leave without a Visa.
Her: We can't guarantee when you will receive it.
Me: But you needed to see my booked flight for the Visa application, so now what do I do ?
Her: I can't help you.
Me: When can I speak with Ms. M ?
Her: Call back tomorrow.
The next day: I call back in the morning. There is a voice recording saying the office is closed.
Me: Open the closest bottle of wine...